GTM TEAM

GTM is driven by an experienced team of managers responsible for payroll, human resource, and work-life services and solutions. We invite you to learn about our team and the professional leadership that our clients have come to rely upon to provide superior products, services and an unmatched customer experience.

As a unified team, GTM professionals are driven by these core values:

• Ecstatic clients!
• Integrity and honesty
• A never, never give up attitude
• A better way
• A passion to grow
• Respect
• Expertise and leadership
• A talented team
  

Guy Maddalone
Founder, President & CEO

Guy is a 25 year veteran of the payroll, human resource, and employment services industry. Originally starting with the placement of home healthcare and eldercare services, Guy expanded his business to include nannies and other household staff, and named the company A New England Nanny. In 1991, he founded GTM Payroll Services to provide payroll & tax administration for households, the first in the industry. In 2002, GTM expanded by adding business payroll services as a complement the fast-growing household payroll and tax processing operation.

A sought-after, trusted, proven business leader and prominent author and speaker; Guy is widely characterized as an industry-leader on Business Leadership. He has helped hundreds of businesses and families alike with payroll, human resources and insurance.

From the household perspective, Guy is a household employer himself and the author of How to Hire A Nanny: A Household HR Handbook - Your Complete Guide to Finding, Hiring, and Retaining a Nanny and other Household Help (SPHINX LEGAL). Guy is widely-recognized as the nation's household employment expert. Conducting educational seminars throughout the country on the household employment industry, household human resources, nanny payroll taxes, IRS audits, household tax compliance, and dependent care services for corporations, Guy is a work/life consultant to GE and other corporations; as well as a licensed insurance broker in many states specializing in workers' compensation.

From the business perspective, Guy is an active entrepreneur in New York’s Tech Valley and a graduate of the highly acclaimed MIT and INC Magazine program Birthing of Giants and past president of the Albany Chapter of the Young Entrepreneur’s Organization (YEO). Guy believes in sharing his personal and professional successes with the community, and has been a long-time supporter of the Make-A-Wish Foundation; as well as donating support to a number of other community/charitable causes. A graduate of Siena College with a degree in Accounting, Guy serves on the Siena College Associate Board of Trustees.

Todd Maddalone
Vice President of Operations

Todd is a 15 year veteran of the payroll processing, human resource and employment agency industries. He is responsible for managing GTM’s overall operations including; customer service programs, as well as the company’s state-of-the-art payroll technology and information center, and tax processing operations. As an active member of the business community, Todd is an alumni of the 2008 Tech Valley Leadership Program, a shared executive leadership initiative of the Albany-Colonie Regional and Schenectady County Chambers of Commerce.

His leadership has been instrumental in building GTM into a leading regional and national payroll provider. The company has been recognized eight years in a row as one of the fastest growing companies in the Capital Region and has been honored to be featured on the INC. 5000 List for five consecutive years. Todd received a BS in History from Iona College and is an active member of the IPPA, the first treasurer and Board Member of The Payroll Group, the American Payroll Association and the Evolution Users Group.

Frank Grant
Vice President of Sales

Joining GTM as Vice President of Sales, Frank contributes his extensive 25 years of experience and achievements in business development, talent management, sales leadership, and strategy to lead the company’s continued sales growth. A seasoned, experienced business owner himself at CR Wireless, Frank boasts a proven track record of accomplishments in growing revenues, people and new initiatives.

Frank’s experience, entrepreneurial energy and creativity will help him lead the charge of GTM’s sales people development. Frank has a long association with industry leading training and development organizations such as the Sandler Sales Institute, The Strategic Coach, as well as serving as the past chapter president of the Entrepreneurs Organization (EO). A lifelong community resident, Frank attended Siena College majoring in Marketing Management.

Theresa Anzelc, FPC
Business Development Director

Theresa is an experienced professional with over 17 years of expertise in a variety of B2B industries. Responsible for business development and acquisition activity for GTM, Theresa boasts a proven track record of increasing company revenues through exceptional solution selling, consultative relationship building and deal-closure techniques.

An active member of the business community, Theresa serves on various committees for organizations such as Seton Medical Foundation, Center for Disability Services and Ellis Medical, among others. Theresa is a graduate of Excelsior College with a BS in Business Administration.

Yolanda Meleco
Marketing Director

Joining GTM in December 2011, Yolanda brings more than 15 years of experience in B2B and B2C marketing, corporate communications and strategy planning with companies and organizations in the pharmaceutical, education, healthcare and finance industries.

As Marketing Director for GTM, Yolanda is responsible for the development and execution of GTM’s marketing strategy, which encompasses brand management, direct and channel marketing, public relations, advertising and social media. Yolanda is a graduate of SUNY Empire State College with a BS in Business, Management and Economics.

OTHER KEY MANAGERS:

Erin Bandaru, CPP
Household Services Manager

Erin is a 9 year veteran with GTM, starting in the Customer Service department; she was promoted to New Accounts Manager in 2006 and now has the managerial responsibilities for GTM's Household Payroll, Human Resources and Sales teams. A Certified Payroll Professional (CPP), Erin leads the household teams’ efforts in providing ecstatic client services and educating new household employers on labor, wage and payroll tax law requirements. Prior to joining GTM, Erin was with JobDirect.com, an internet job search firm where she managed recruiting for college career centers. Erin received her Bachelor’s Degree from Marymount College of Fordham University.

Peggy Byrnes
Tax Service Manager

Peggy brings over 28 years of experience in the payroll, human resource and benefit services industry. She is responsible for managing all household and business payroll tax compliance processes for GTM. She relocated to New York from Houston, Texas where she spent nine years in the Corporate Offices of Waste Management, Inc. as Manager of Training for Payroll and Benefits. Prior to Waste Management, she was a payroll specialist for a number of privately held companies. Peggy is very active in the community, working with the Rensselaer County Law Enforcement as a volunteer with the Child Safety Seat Program. She is also a member of the Finance Committee for the Sand Lake Center for the Arts.

Claudia Fitzgerald, CPP
Business Client Service Manager

Claudia comes to GTM with over 27 years of experience in the payroll and employee services industry. Claudia joined the GTM family of businesses as Client Liaison/ Implementation Manager, overseeing the order fulfillment and client enrollment process. Claudia's commitment to superior customer service and support is what led her to join GTM; whose core values mimic her own. As GTM's Client Service Manager, Claudia leverages her extensive expertise to assist our business clients with their individual payroll and HR needs. Possessing her CPP designation and a proven track record in delivering successful customer service, she began her career in the recruiting and placement field, and continued on to co-found a local organization that provided outsourced benefits management, bookkeeping and administration to small to medium size businesses. Claudia has strong ties to the Capital District area. She contributes both time and effort to the National Kidney Foundation, as well as the Susan G. Komen Breast Cancer Foundation, both of which have made a lasting impact on her life.

Anne Johnson
Human Resources/ Software Manager

Anne has over 10 years of experience working with employment, recruiting and HR related services. She started as Agency Director with A New England Nanny, later becoming Human Resources Manager and Software Manager. Anne earned her Employment Relations degree from SUNY Potsdam and was a corporate technology and finance recruiter before joining GTM. Anne is responsible for supporting GTM Work-Life technology initiatives and as Software Manager, she works closely with Nanny Placement Agencies to streamline their placement process.

Melissa Schoonmaker
Agency Director, A New England Nanny, a GTM Work Life Affiliate

Melissa is an 14 year veteran of the work-life services industry. Her career with GTM started as the Corporate Coordinator for our back-up dependent care service, Pinch Hitter. Since 2005, she has managed our regional placement agency, A New England Nanny, Ltd. She has successfully placed hundreds of household employees and nannies in the Capital Region and is responsible for our corporate work-life balance programs. Melissa attended Hudson Valley Community College, majoring in human services.

Kim Benson, CLU
Insurance Sales Manager

Kim has over 20 years of experience in the insurance services industry. Kim joined the GTM team as GTM Employment Benefits' Insurance Sales Manager. An expert in Voluntary Deduction Benefits such as Life, Disability, Supplemental Health, Kim holds her Chartered Life Underwriter Certification (CLU) and is a Licensed Insurance Agent. An active volunteer for the Schenectady Inner City Mission (SICM) and their annual fundraising event, Kim also serves on the social committee for Immanuel Lutheran Church, which involves projects such as meal deliveries for the Ronald McDonald House in Albany, Habitat for Humanity and the CROP walk.

Dorothy Keesler
Insurance Services Manager

Dorothy boasts over 30 years in the insurance services industry. Dorothy joined the GTM team as GTM Employment Benefits’ Insurance Services Manager, to assist GTM’s clients with their insurance needs. A Licensed Property & Casualty Broker, prior to moving to the Capital District, Dorothy’s career experience focused on handing Property and Casualty business nationwide, with an emphasis on youth related programs. Following her relocation, she specialized in managing Workers’ Compensation and Professional Liability Insurance. Dorothy received her Dynamics of Sales training with the National Alliance for Insurance Education. Dorothy is a former member of the Town of Bethel Youth Board, participating in the development of various town youth activities with a passion for family ski programs.